Terms & Conditions
Last updated: 31 July 2025
1. Introduction
Welcome to Pinsaar Software Technologies Private Limited ("Pinsaar," "we," "our" or "us"). These Terms & Conditions (the "Terms") govern your access to and use of our website located at pinsaar.com and any related sub‑domains (collectively, the "Site"), and any materials, documentation, or other content that we make available through the Site (together with the Site, the "Services").
By accessing or using the Services you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy (collectively, the "Agreement"). If you do not agree, you must not visit or use the Services.
2. Eligibility & Right to Refuse Service
The Services are intended solely for business users age 18 or older. We reserve the unconditional right, in our sole discretion and at any time, to refuse, suspend, or terminate access to the Services or to decline to do business with any individual or entity, for any reason or no reason, without liability.
3. Limited License
Subject to your strict compliance with this Agreement, Pinsaar grants you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Services for your internal business purposes. No other rights are granted. Pinsaar and its licensors reserve all rights not expressly granted herein.
4. Prohibited Activities
You agree that you will not, directly or indirectly:
- Scrape, harvest, mine, crawl, or index the Site or Services, whether manually or by automated means.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, algorithms, or underlying ideas of any part of the Services.
- Deploy robots, spiders, scripts, browser extensions, or any other automation to access, interact with, or burden the Services.
- Upload, transmit, or distribute any malicious code, or take any action that imposes or may impose (as determined by us) an unreasonable load on our infrastructure.
- Use the Services in violation of any applicable law, regulation, or third‑party right.
5. Intellectual‑Property Rights
- Pinsaar IP. The Services, including all software, code, visual interfaces, text, articles, case studies, photographs, graphics, videos, logos, trademarks, service marks, compilations, and other materials (collectively, the "Pinsaar Content") are and shall remain the exclusive property of Pinsaar or its licensors and are protected by copyright, trademark, and other laws. All rights are reserved.
- Third‑Party Marks. Any customer, partner, or vendor names, logos, or trademarks referenced on the Site are the property of their respective owners. Their inclusion does not imply endorsement.
- No Use Without Permission. Except for the limited license in Section 3, no Pinsaar Content—including our logos, media assets, case studies, whitepapers, or articles—may be copied, reproduced, distributed, publicly displayed, or otherwise used without Pinsaar's prior, express, written permission.
6. Feedback
If you provide us with suggestions, comments, or other feedback ("Feedback"), you grant Pinsaar a perpetual, irrevocable, worldwide, royalty‑free license to use and exploit the Feedback for any purpose without obligation or compensation to you.
7. Disclaimers
- No Warranty. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, OR NON‑INFRINGEMENT.
- AI Output. Any insights, recommendations, or outputs generated by our AI systems are provided for informational purposes only and should not be relied upon as professional, legal, tax, or financial advice. You are solely responsible for validating any AI output prior to use.
- Availability. We do not guarantee that the Services will be uninterrupted, timely, secure, or error‑free, or that defects will be corrected.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, PISAAR, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOSS OF BUSINESS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL PISAAR'S TOTAL CUMULATIVE LIABILITY EXCEED THE GREATER OF (A) US $100 OR (B) THE AMOUNT YOU ACTUALLY PAID TO PISAAR IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9. Indemnification
You agree to defend, indemnify, and hold harmless Pinsaar and its affiliates, and their respective directors, officers, employees, licensors, and agents, from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) your access to or use of the Services; (b) your violation of any part of the Agreement; or (c) your violation of any law or rights of a third party.
10. Governing Law & Dispute Resolution
This Agreement and any dispute arising out of or relating to it shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflicts of laws principles.
Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to this Agreement shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted in English, and either (a) virtually, or (b) in Wilmington, Delaware, at Pinsaar's election. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
No Class Actions. YOU AND PISAAR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
11. Modifications to the Terms
Pinsaar may amend these Terms at any time by posting the updated version on the Site. Changes are effective immediately upon posting. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
12. Severability
If any provision of this Agreement is held to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
13. Entire Agreement
This Agreement constitutes the entire agreement between you and Pinsaar regarding the Services and supersedes all prior or contemporaneous agreements, communications, and understandings, whether oral or written, relating to the subject matter hereof.
14. Contact Us
If you have any questions about these Terms, please contact us at [email protected].
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